Common questions about our auctions.
Who can participate in an auction?
How do I participate in an auction?
- Live on site – registration is held at the auction site and coincides with the preview and inspection date. To register you will need to provide a refundable $1,000 deposit through MasterCard, Visa, cash, or debit.
- Live webcast – registration is through Bidspotter.com. Sign up is required for each auction. To register you will need to provide a refundable $1,000 deposit through MasterCard or Visa
- Timed online – registration is through Bidspotter.com. Sign up is required for each auction. To register you will need to provide a refundable $1,000 deposit through MasterCard or Visa
Can I view & inspect items before an auction?
Are items sold with a warranty or guarantee?
Why is a deposit needed?
What is a buyer’s premium?
What is the difference between a Live Auction with Webcast and a Timed Online Auction?
Live auctions with webcast are auctions broadcast online in real-time and conducted simultaneously with the traditional based, live on-site auction. You can bid at the auction site (register on site) in person or over the internet (register on Bidspotter) in real time. Live audio feeds and lot photographs relay the auction as it unfolds.
*Avoid Delays – Register on Bidspotter at least 4 days prior to the auction start date.
Why is the preview and inspection date for Timed Online Auctions after it starts?
For timed online auctions, what does “first lot ends” mean?
How do I know if my online bids were successful?
In a timed online auction, can the end time of a lot change?
Will I be notified if I am outbid?
How and when do I pay for items?
- Visa / MasterCard – for amounts up to $5000
- Certified Cheque / Draft – for amounts up to $10,000
- Debit, Wire Transfer, Cash – There is No Limit
*Specifics on, to whom certified cheques and drafts are made out to, will be provided for each individual auction.
What happens to my deposit after the auction?
- If no bids are won, the deposit is refunded the same day, once the auction is over
- For winning bidders, the deposit is not automatically applied toward your invoice balance. At the time of payment inform us of your preferred method of payment, even if the balance is less than the deposit amount.
I'm not from Canada, how do I get the tax refunded?
Where and how do I pick up my items?
As the registered buyer you can collect your items within the time frames provided, once you have paid for them in full. Anyone else picking up items on your behalf, must provide the site staff with a copy of the fully paid invoice.
The address and the map that is provided for the preview and inspection of each specific auction, is the same address for pick up.
Generally forklift and/or pump truck assistance is not available on site. If these services are available through Danbury Global, additional fees may apply.
Manpower for manual lifting or packaging of items is never provided. All items are sold ‘AS IS, WHERE IS’. The winning bidder must provide their own packing materials or hire a third party contractor.
Why can’t your staff assist with the loading of my items?
All items are sold ‘AS IS, WHERE IS’– Therefore you must be able to remove all your items. Please consider this prior to bidding.
Can I hire my own machinery movers?
Requirements for removing your own heavy equipment: if you want to handle your own rigging or contract a rigging company, you must submit the following before they commence any work: PLPD TO $2,000,000 with Danbury Global being named as an additional insured at the specific removal location. WSIB clearance certificates and a copy of forklift operator license must also be provided.
Get In Touch
37 Kodiak Crescent, Unit 7
Toronto, ON, Canada, M3J 3E5